New Manager Development – Leadership Training for New Managers

Practical & research-backed courses tailored to your needs.

Have you recently been promoted to a Manager?
Would you benefit from developing your management skills?

What is our New Manager Development Course? Well, I help a New Managers Development by sharing a set of tools and techniques with you that you will use every day in your role. My approach is very practical – you will do exercises and case studies and come away with a clear roadmap on “how” to handle your new role. Leadership Training for New Managers is the best way to excel in your new role and become a leader.

We’re proud to work with nationally loved brands.

We help you improve your Leadership Skills with practical and enjoyable courses.

Real, Practical Learning

Theory only goes so far. We employ real-world examples and exercises to ensure that the techniques we teach are used in practise, as to make sure they are ready to be used in daily activities.

Fun & Engaging Workshops

To make sure all your team is engaged and take value from our courses – we make sure every course is fun & engaging.


We make sure all of our theories and techniques are backed up by research and are continually learning from the best on how to improve – so you can too!

Tailored to your Needs

We offer the right course for your team, recognising that every business is unique.

Choose from leadership and culture guidance, front-line customer service training, or phone skills training to suit your scenarios

The aim of our New Manager Development Programme:

This programme will help Managers to step up to their new role. It aims to build confidence and skills for first-time managers.

This 6 month Manager Development Programme combines 1:1 coaching and 3 workshops.

Who is this course for?

Who is the course given by?

I’m Maureen and I lead Maureen Sullivan Training. I am a trainer, lecturer, and passionate advocate of brilliant business communication. I earned my BBS degree from Trinity College, a Certificate in Training and Education from NUI Maynooth, and a Diploma in Coaching and Mentoring.

For over two decades, I have been helping organisations & individuals to boost their Leadership Development & Customer Service skills. I have worked with over one thousand individuals in over 400 organisations across a range of industries. I provide learning and development solutions to help individuals, teams and leaders.

25+ years Experience
Proven Results & ROI

Our Process

This is a brief idea of how we learn about your needs in order to develop a course specific to your team, needs, and industry.

Understand your Needs

Design Course for you

Come to you for the Course

You are ready for Lift-off

New Manager Development Course Overview:

Learning Outcomes:

Want to learn more?

Why not download our Course Guide:

We have created an overall New Manager Development Programme PDF which you can download to learn more.

See what our clients have to say:

“Maureen’s training programmes really stand out from the rest. We have worked with Maureen over a number of years and always find her professional, very tuned in and committed to getting our learning outcomes just right.”
Fiona Bruce
Head Customer Experience Executive, Dublin Bus
“Engaged Maureen to work with our teams in all our clinics as part of our cultural transformation. Since working together, there has been a noticeable improvement on patient service and a “buy in” across all departments. Highly Recommend!”
Jennifer Gregg
training and Development Manager, VHI Swift care clinics

Improve your Leadership Skills


Download our New Manager Development Programme PDF or contact for more details