Training Programmes
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Customer Experience Core Essentials
Build a strong foundation for outstanding customer interactions. This course distils years of experience into a focused and practical training that equips frontline teams to consistently deliver excellent service.
Leadership Development
Develop the mindset and skills to lead with confidence, clarity and purpose. This course helps new and emerging leaders build confidence in their leadership identity while giving experienced leaders fresh tools to engage and inspire teams
Inclusive Service Essentials
Deliver inclusive service that makes every customer feel welcome. This course equips frontline and customer-facing teams with the awareness and confidence to interact respectfully and inclusively with all individuals, regardless of background or identity.
Sales & Upselling
Increase sales success through personalised insights and practical techniques. Combining the power of the Harrison Assessment with expert-led sales training, this programme helps participants understand their natural strengths and refine their approach to upselling and closing with confidence.
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